Island Health has introduced a new reminder system for outpatient medical imaging appointments.
A news release from the health authority says as of Feb. 23, patients can get text and email notifications through the MyHealth patient portal to confirm appointment, rather than relying on automated phone calls.
“Patients who are not registered for MyHealth will continue to receive notifications by telephone,” Island Health says in the news release. “If a patient can’t be reached by telephone after three attempts, the appointment request will be returned to their healthcare provider for follow-up.”
Island Health says the change is designed to make appointment easier to manage and it will help patients access preparation instructions before their appointments.
Anyone who has not enrolled in MyHeatlh can at Island Health’s website.
